Refunds and Returns Policy – Triftware

Refunds and Returns Policy

Thanks for shopping at Triftware.

If you are not entirely satisfied with your purchase, we're here to help.

Returns
You have 14 calendar days of receiving the item(s) to notify us of your intent to return an item from the date you received it, if you wish to cancel your order. You then have a further 14 days to return the goods once you have notified us.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. 

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

Your refund will be issued within 14 days of receiving the goods back.

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping
If the item is not at fault, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us
If you have any questions on how to return your item to us, contact us.

Download Refunds and Returns Policy